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Data Security

Privacy Policy

METRO is responsible for the processing of any personal information you provide through this site and in any subsequent dealings with us.

We take the privacy of all our customers and website users seriously. This Privacy Policy outlines how your personal information will be treated.

Our Privacy Policy will be reviewed and enhanced from time to time and you should check this page to see our most up to date policy.

METRO will collect, process, and/or use the information provided by you (”Personal Data”) for the purposes of administering and performing the customer contract with METRO, general and long-term customer care and personalised customer service, as well as sales promotion, market and opinion research activities (by mail and electronic communications). 

As METRO is part of the METRO-Group, a large group of companies operating internationally, Personal Data may be transferred to and back from one of the International Data Centres of the METRO-Group (operated by the METRO-Group Information Technology GmbH (MGI), “Data Centres”) and may be processed in the Data Centres to achieve the purposes identified above. METRO and the Data Centres operate in compliance with European data protection rules to provide for a coherent level of adequate data protection even in those cases where data are transferred to countries with a different level of data protection.

Access to Personal Data will be limited to authorised employees as required for the purposes identified above as well as IT security and maintenance. METRO uses reasonable technical and organisational measures to protect the security and confidentiality of Personal Data and regularly reviews and improves these measures as necessary to reflect legal developments and/or improvements in available technology.

You have the right to request that your Personal Data be corrected, amended, deleted, or blocked. You may withdraw your consent at any time by notice to METRO by way of a mail to

Links with other METRO websites

This privacy policy only covers METRO's website at We are not responsible for the data policies or procedures or content of other linked websites. We recommend that you check the privacy and security policies of each website you visit.


Cookies and similar devices such as web bugs may be used by us to provide you with customised information from our website. A cookie is an element of data that a web site can send to your browsers, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently pages are visited and to determine which are the most popular areas of our website. We may use cookies so that we can give you a more personalised experience when returning to our website.

Third parties

We may supplement the information that you provide to us with information that we receive from other parties. Any further questions regarding our Data Security and Privacy Policy can be mailed to