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Terms and conditions

  1. This program is exclusive for registered METRO Bandhan Gold card holders of METRO Cash & Carry India Private Limited (METRO) only.

  2. The qualification criteria mentioned in the program details are indicative only. The actual Bandhan qualification is at the sole discretion of METRO Cash & Carry India Pvt. Ltd. and can be changed without prior notice.

  3. All decisions related to METRO Bandhan membership and gifts eligibility, qualification including the value and frequency of the assured gifts and pleasant surprises are at the sole discretion of METRO Cash & Carry India Pvt. Ltd.

  4. METRO holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services offered by the manufacturer / service provider. Any dispute or claim regarding the goods, services must be communicated at Metro Bandhan Helpdesk within 7 days of the receipt of the gift specifying the complaint. The customer care will investigate it further and arrange / support for replacement / repair if required.

  5. METRO reserves the right to disqualify the Card Holder(s) from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.

  6. The validity of the gift for Bandhan Loyalty program shall be one month from the date of the letter.

  7. All other purchase conditions of METRO Card shall be applicable for this program.

  8. METRO reserves the right to substitute products / gift vouchers in case of non-availability of any item(s) on the catalogue without any prior notice to the Card members.

  9. METRO reserves the right to modify wholly or in part this program by any other program or terminate the program at any time without any prior notice to the Card holders.

  10. METRO reserves the right to modify / change all or any of the terms applicable to the Gift without assigning any reasons or without any prior intimation whatsoever. METRO also reserves the right to discontinue / change the gifting catalogue without assigning any reasons or without any prior intimation whatsoever.

  11. If the Metro Card Holder ceases to be a Metro Card Holder at any time during the redemption period all the benefits under the Offer shall lapse and shall not be available to the Metro Cash and Carry India customer.

  12. Any dispute related to METRO Bandhan membership & Bonus program eligibility and reward will be subject to the jurisdiction of courts in Bangalore, India.