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The cold chain

Observance of the cold chain during the transportation phase is an issue to be taken seriously.

Observance of the cold chain concerns all parties involved in the food chain.

From production to consumption, refrigerated and frozen foodstuffs need to be continuously stored at the correct temperature. This is what is known as the cold chain.

METRO suppliers must monitor the conditions under which products are produced and transported.
METRO selects its logistics providers (platforms and carriers), which are obliged to apply at all times the correct temperature.
METRO conducts systematic audits upon delivery of goods and checks temperatures at each of its warehouses. They are regularly audited by an independent institution.

Metro supplier requirements

Applies to all Metro suppliers.
Ensures the safest food products possible for the consumer.
Reduces the incidence of food poisoning.
Thanks to appropriate means of transport which keep products at the right temperature.

It is your responsibility to comply with regulations when transporting products from your METRO store to your premises!